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Authorised ServiceM8 partner · Australia-wide

Run your trade business on ServiceM8 — with hands-on Australian setup

ServiceM8 is the mobile-first job management app trusted by thousands of Australian tradies for quoting, scheduling, invoicing and customer comms. NorthernTradie helps you start your free trial, get set up properly the first time and integrate it cleanly with Xero, MYOB or QuickBooks Online.

No credit card required for the trial. Signing up through our partner link tags your account as a NorthernTradie referral so ServiceM8 supports you through us — at no extra cost to you.

Why tradies pick ServiceM8

Key benefits for your trade business

ServiceM8 replaces the patchwork of paper quotes, whiteboards, spreadsheets and missed follow-ups with one mobile-first system your office and field crew share in real time.

Win more quotes on-site

Build, send and approve quotes from the customer's driveway. Tradies on ServiceM8 routinely convert quotes the same day rather than losing leads to admin lag.

Get paid faster

Generate GST-compliant invoices the moment a job completes and accept card payments on the spot — debtor days drop and cash flow stabilises.

Lose less in the field

Photos, notes, signatures and materials are pinned to the job so nothing falls through the cracks between the office and the van.

One system, mobile-first

Designed for iPhone and iPad — no laptop required. Schedule, dispatch and message customers from the same app your tradies already carry.

Plays nicely with Xero, MYOB & QuickBooks

Invoices, payments and contacts flow into your accounting ledger so BAS, GST and payroll stay with your accountant — not your job software.

Scale without enterprise overhead

Add users, jobs and add-on functions as you grow. You only pay for what your business actually uses each month.

See ServiceM8 in action

What ServiceM8 looks like day-to-day

The same job lives on your office screen, your tech's phone and your customer's inbox — no re-keying, no "which copy is current?" chaos.

ServiceM8 job card on desktop showing scheduling, notes and attached photos
Job cards keep quotes, photos, notes and dispatch in one place.
ServiceM8 mobile app on an iPhone showing today's jobs and live status
iPhone and iPad-first workflows your crew will actually use on site.
ServiceM8 invoice with Xero sync indicator and GST line item
Quote → job → invoice in one flow, with Xero / MYOB / QuickBooks sync.

ServiceM8 product imagery is used courtesy of ServiceM8 partner materials. ServiceM8 and the ServiceM8 logo are trademarks of their respective owners.

Overview

ServiceM8 is built around fast job cards, mobile workflows and Apple-centric experiences. It is widely adopted by Australian tradies who want a clean day-to-day app without enterprise complexity. It covers quoting, scheduling, job tracking, customer messaging and invoicing in one operational layer — a common core before you add dedicated CRM or AI receptionist tools.

Core features

  • iPhone and iPad optimised workflows
  • Quotes and invoices
  • Scheduling and staff
  • Client notifications and follow-up
  • Integrations and add-ons (including accounting)

Strengths

  • Fast to roll out for small teams
  • Strong mobile UX
  • Large Australian user base

Trade-offs to know

  • Pricing scales with add-ons and users
  • Deepest reporting may lag enterprise suites
  • Best fit under mid-size operational complexity

Integrations — accounting & stack

Commonly used connections for Australian trade stacks. We test these during the integration setup service so they actually work end-to-end before you go live.

  • Xero
  • QuickBooks Online
  • MYOB (via add-ons / marketplace — confirm current connectors)

Australian context

Australian teams typically pair ServiceM8 with Xero or MYOB for BAS and payroll handoff. Confirm GST on invoices, chart-of-accounts mapping and whether your accountant wants line-level sync versus summary export before go-live.

Our ServiceM8 partner services

How we help you get more out of ServiceM8

You can absolutely set ServiceM8 up yourself — the trial is free and the software is approachable. Most tradie businesses we work with get a faster, cleaner return when an Australian partner does the heavy lifting on templates, integrations and crew training. These are the services we offer:

ServiceM8 setup & configuration

Account creation, company branding, user roles, services catalogue, quote and invoice templates, plus your job categories and badges configured for how your trade actually operates.

From $495 AUD

Onboarding & staff training

Live training for owners, office admin and field techs. Covers daily workflow, the mobile app, quoting on-site, time tracking, photo capture and customer messaging.

From $295 AUD per session

Quote, invoice & email template design

On-brand PDF templates and customer-facing emails. We tune wording, terms, GST display and follow-up sequences so the documents you send do the selling for you.

From $245 AUD per template

Accounting integration setup

Connect ServiceM8 to Xero, MYOB or QuickBooks Online — chart of accounts mapping, tax codes, payment sync and BAS-friendly reconciliation tested with your bookkeeper.

From $395 AUD

Workflow consultation

Health-check of your current quote-to-invoice flow. We map waste, missed touchpoints and admin double-handling, then design a ServiceM8 workflow that fixes them.

From $185 AUD per hour

Ongoing support & optimisation

Monthly retainer covering tweaks, add-on functions, automation rules and quarterly reviews so your setup keeps pace with how the business grows.

From $245 AUD per month

Indicative service pricing in AUD, ex GST. Final scopes are quoted after a free fit call. Your ServiceM8 software subscription is paid separately to ServiceM8.

Four simple steps

How to get started with ServiceM8

No long contracts, no setup fee just to talk. Start the trial, book a call, then decide if you want us in the engine room with you.

  1. Step 01

    Start your free ServiceM8 trial

    Use our partner link below to start a no-obligation trial. Signing up through this link tags your account as a NorthernTradie referral — that's how ServiceM8 knows to support you through us.

  2. Step 02

    Book a 20-minute fit call

    We walk through your current workflow, where the friction lives and whether ServiceM8 (plus our setup services) is the right call. No pressure — if it's not a fit we'll tell you.

  3. Step 03

    Choose a setup package

    Pick from our service tiers above. Most owner-operators are live and quoting on ServiceM8 inside 2 weeks; multi-tech teams typically need 3–4 weeks for full template and integration work.

  4. Step 04

    Go live with confidence

    Your crew gets trained, your templates ship, your accounting integration is tested end-to-end. Then we stay on for the first month to fix any rough edges in the real world.

Start your free ServiceM8 trial via our partner link

Signing up through this link ensures ServiceM8 attributes your account to NorthernTradie so we can support you through the partner channel. Costs you nothing extra.

Frequently asked questions

How do I make sure ServiceM8 attributes me as a NorthernTradie referral?
Start your trial using the partner link on this page. ServiceM8 tracks the referral automatically when you sign up through that link — there's nothing extra you need to do on your account.
Do I pay NorthernTradie or ServiceM8 for the software subscription?
You pay ServiceM8 directly for your monthly software subscription on whichever plan suits you. NorthernTradie charges separately for the setup, training and consulting services listed above. The two invoices stay clean and easy for your accountant.
Is ServiceM8 actually right for my business?
ServiceM8 is strongest for small-to-mid Australian trade and field-service businesses that want a mobile-first day-to-day app without enterprise complexity. If you run very large project-based commercial jobs with deep job costing and inventory, tools like SimPRO or AroFlo may be a closer fit — we'll say so during the fit call.
Can ServiceM8 replace Xero, MYOB or QuickBooks Online?
No — and you don't want it to. ServiceM8 handles the operational layer (quotes, jobs, invoices, mobile). Your accounting platform stays as the compliance layer for BAS, GST and payroll. We make sure the two talk to each other cleanly.
What if I've already signed up for ServiceM8?
Existing customers can't be re-attributed as a new referral, but we can still help — most clients still want help with templates, integration and workflow optimisation regardless of how they signed up. Contact us and we'll be straight about what we can do.

Software profile reviewed for ServiceM8Editorial: NorthernTradie editorial desk

Profile last reviewed:

Categories in this profile

Job Management Tools · Invoicing Apps · Quoting Software

Version & sourcing note

Pricing and packaging change often. Figures here are indicative — confirm current plans on the official site before purchase.

Where we list integrations or API capabilities, details are checked against the vendor's public documentation or developer materials at the time of writing. Third-party connectors can change; confirm behaviour in your own tenant before relying on a stack design.

At a glance

  • Mobile-first job management with quoting and invoicing for small teams.
  • Strength: Fast to roll out for small teams
  • Strength: Strong mobile UX
Expand deeper notes
  • Trade-off: Pricing scales with add-ons and users
  • Trade-off: Deepest reporting may lag enterprise suites
  • Trade-off: Best fit under mid-size operational complexity
  • Capability called out in testing: iPhone and iPad optimised workflows
  • Capability called out in testing: Quotes and invoices

How we score and compare

Star-style ratings on NorthernTradie are editorial summaries for scanning—not statistically weighted user aggregates. Comparisons weigh documented features, Australian relevance (GST, invoicing, support hours), integrations and price transparency. We do not accept payment to change factual claims; partner links are labelled and covered in our editorial standards.